Privacy Policy

At Midcrew Pro Cleaners LLC ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (midcrewprocleaners.com) or use our cleaning services in the Evansville, Indiana area.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or book a cleaning service online or by phone
• Fill out a contact form on our website
• Sign up for our newsletter or promotional offers
• Communicate with us via email, SMS, or social media

This information may include your name, email address, phone number, service address, billing information, and details about your home (such as square footage, number of rooms, and access instructions).

2. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our cleaning services. Specifically, we may use your information to:

• Schedule and fulfill cleaning appointments
• Process payments and send invoices
• Communicate with you regarding your appointments, including sending reminders and updates
• Respond to your inquiries and provide customer support
• Send you marketing communications (you may opt out at any time)
• Improve our website and service offerings

3. SMS & Text Message Communications

By providing your phone number, you consent to receive SMS text messages from Midcrew Pro Cleaners regarding your quotes, appointments, and service updates. We do not sell or share your phone number with third parties for their promotional purposes. You can opt out of text messages at any time by replying "STOP".

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• With Service Providers: We share necessary information (like your address and home details) with our background-checked cleaning contractors so they can perform the requested services.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Midcrew Pro Cleaners LLC
Evansville, Indiana
Email: hello@midcrewprocleaners.com
Phone: (812) 419-2872